Trace Your VoIP Costs Down

Let’s discuss those little things that can eat away at your profitability and costs. Then, let’s discuss a simple change that can reduce your costs. The first step in reducing your expenses is to identify their source.

It cannot be easy to allocate your phone bill

It can be challenging to track phone costs back to their source when so many transactions go over your phone lines. There are many great reasons to find out where your phone bill is coming in.

It can help you see your profit productivity and assign charges across different divisions. There may be a way to improve the processes or behavior driving excessive expenditure in a particular department or person.

It can take too much time to sort through each call manually

Custom tags allow you to identify the origin extension and pinpoint where calls went. Your accounting department can quickly identify call-specific cost centers by searching for a ring in your CDRs. This will allow you to assign expenses and save you time and effort. The SIP call signaling data set up for your phone calls contain custom X-Tags. This is a particular field that SIP trunking service providers transmit to help partners and carriers in their billing process.

It also happens to be a cost management tool. For easy identification, calls to or from the extension above would be tagged with “bob.” However, the search process can become expensive and time-consuming if the tag is not used. With custom tagging, your accountants can access the billing information they already use to find the information needed to audit your phone costs. It’s easy. It’s also free. When setting up your VoIP system, make sure you have custom X-Tags available.