Global Enterprise Cloud Communications

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Cloud-based communication services are becoming more popular in the United States. These solutions allow for innovation and lower costs. However, the global adoption of cloud-based enterprise communications is still in its infancy.

With 18 percent and 20% market penetration, the U.S. and Netherlands lead cloud adoption. Communication service providers (CSPs), with a small amount of adoption, have an opportunity to help businesses migrate to the cloud and drive significant market share.

CSPs who want to increase their market share should work with IT and business leaders to better understand what drives other enterprises to adopt the cloud. Here are four benefits that we believe will drive adoption.

  1. Lower Costs

Cloud computing allows organizations to forgo capital expenditures associated with hardware and save space on the storage of the physical infrastructure. Cloud computing can also help organizations streamline their IT departments, previously burdened by maintaining on-premise solutions. As a result, organizations should consider moving to the cloud to lower their costs.

      2. Increased Scalability

Cloud-based systems are faster than traditional on-premise infrastructure. They can scale quickly to accommodate new staff and new offices, offer new services, modify existing offerings, or adapt additional employees. Leaders of businesses need to be able to expand their business with telecom services that are flexible and adaptable. Cloud customers can scale their resources by taking advantage of the cloud’s broad network, elasticity, and measured benefits.

      3. Global Presence

International expansion will require telecom solutions that can reach all corners of the globe. This is essential for businesses to get employees and customers without any disruption. Companies are looking for CSPs that provide international numbers and other capabilities, such as video conferencing, that can seamlessly integrate into their existing product lines. The cloud can solve many problems with legacy telephone services that were not designed with remote and nomadic workers in mind.

    4. Security/Resiliency

Before the cloud, companies had to invest in additional infrastructure to safeguard themselves against disasters. On-premise telcos can’t afford this level of investment to maintain redundant networks at different locations. Disaster recovery is much more cost-effective and efficient when the cloud allows network failover and replication to another site.

Although widespread adoption of cloud-based communication is still in its infancy. It will grow as more businesses look to reap the benefits of these technologies. CSPs will be able to offer international telecom services that will enable their customers to join the global network for businesses communicating in the cloud.

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