What Is A DID Number?
Direct Inward Dialing numbers (also known as SIP trunk numbers or virtual phone numbers) allow you to route calls to existing telephone lines. DID numbers can use to assign numbers to team members without having to have multiple telephone lines. These numbers are intelligent phone numbers that allow you to manage calls in the most efficient way possible. Businesses can use DID numbers to route customer calls.
Why Does Your Business Need A DID Number?
It's easy to manage.
Based on customer inputs via an IVR, automatically redirect incoming calls to the appropriate agents. As a result, you no longer have to manage multiple phone numbers.
All calls are routed through a DID number (s), which is kept track of. This information can use to resolve customer disputes or confusion quickly.
You will have a professional image for your company and a strong relationship with customers. All this without breaking the bank.
Daily Detail Analytics
You can optimize your results quickly with a DID number by keeping an eye on incoming calls, missed calls, customer conversations, and agent performance.
One Number for Business
All members of your team can connect to one number. There’s no need to lose customer information or try to manage multiple numbers.
Scale as you Grow
Scale as you need it without worrying about bandwidth. There is no limit to the number of simultaneous calls or channels.
The Twiching General Trading Advantage
Twiching is the most trusted cloud communications company
Highest success rates, best voice quality, and lower latency
Operator uptimes included in the best-in-class uptime of 99.94%
It's easy to put in place
Register now, and you can get started in under 30 minutes. You can integrate with our REST APIs easily.
Scale at Ease
Expand at your own pace, without worrying about infrastructure
Customer support available 24 hours a day via email, phone, and Twitter
Daily, easy-to-understand reports with detailed information sent.